Terms and Conditions

1. Acceptance of Terms

By accessing and using this website (https://morningstarbee.com), you accept and agree to be bound by and comply with these Terms and Conditions. If you do not agree to abide by the above, please do not use this service.

MorningStar reserves the right to update these Terms and Conditions at any time without notice. Your continued use of the website following the posting of revised Terms and Conditions means that you accept and agree to the changes.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on MorningStar's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to decompile or reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server
• Violate any applicable laws or regulations
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website

3. Disclaimer

The materials on MorningStar's website are provided on an 'as is' basis. MorningStar makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, MorningStar does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall MorningStar or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on MorningStar's website, even if MorningStar or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on MorningStar's website could include technical, typographical, or photographic errors.MorningStar does not warrant that any of the materials on its website are accurate, complete, or current.MorningStar may make changes to the materials contained on its website at any time without notice.

6. Links

MorningStar has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by MorningStar of the site. Use of any such linked website is at the user's own risk.

7. Modifications

MorningStar may revise these Terms and Conditions for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions.

8. Governing Law

These Terms and Conditions and any separate agreements we provide to clarify the Service are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts located in Kozhikode, Kerala.

9. Orders and Account Terms

9.1 Account Creation

To make purchases on our website, you must create an account. You agree to provide accurate, current, and complete information during the registration process and keep your account information updated. You are responsible for maintaining the confidentiality of your password and account. You agree to accept responsibility for all activities that occur under your account.

9.2 Product Information

We strive to provide accurate descriptions and pricing for all products. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free. If a product is not as described, please contact us immediately so we can resolve the issue. Depending on the circumstances, we may offer an exchange for a defective item (subject to our Refund Policy).

9.3 Product Availability

We reserve the right to limit quantities, discontinue products, and restrict sales to any particular customer. We will notify you of any order cancellations or restrictions.

9.4 Pricing and Promotions

All prices are subject to change without notice. We reserve the right to cancel any order if the pricing is incorrect due to a typographical error or system malfunction. Promotional offers are limited and subject to terms and conditions specified on the promotion.

10. Payment Terms

All payment for products is processed through Razorpay, an RBI-authorized payment aggregator. By making a purchase, you authorize us to charge the payment method you provide. Your payment information is secure and complies with PCI DSS v4.0.1 standards. We do not store raw credit card data on our servers.

11. Shipping and Delivery

Once your order is placed and payment is confirmed, we will arrange shipment with our courier partner. Since we use third-party courier services, we do not have real-time tracking capabilities for your order. Delivery times vary depending on your location and are beyond our direct control.

You can check your order status on your Orders page to see if it has been shipped. We are not responsible for delays caused by courier services, weather, or other unforeseen circumstances. Shipping costs are calculated based on your location and will be clearly stated before you complete your purchase.

Risk of loss passes to you once the courier picks up your package from our facility. You are responsible for verifying the condition of the product upon receipt and reporting any damage within 48 hours.

12. Refund and Return Policy

Please refer to our Refund Policy for detailed information about returns, exchanges, and refund timelines. In summary:

• We offer FREE exchanges for defective or damaged products
• Report issues within 7 days of receiving your product
• We cover return shipping for defective products
• No refunds for opened or consumed products (food safety reasons)

13. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of MorningStar or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or transmit any content without our prior written permission.

14. User Conduct

You agree not to use the website in any way that:

• Is unlawful or fraudulent
• Harasses or causes distress or inconvenience to any person
• Obscures our status or that of any third party
• Infringes upon the intellectual property rights of any third party
• Transmits obscene or offensive content or disrupts the normal flow of dialogue within our website
• Attempts to gain unauthorized access to our systems
• Interferes with the proper functioning of the website

15. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall MorningStar, its directors, employees, or agents be liable to you or any third party for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your access to or use of, or inability to access or use, the website or the materials contained therein.

16. Indemnification

You agree to indemnify, defend, and hold harmless MorningStar and its officers, directors, employees, agents, and suppliers from any claim, demand, loss, or damage arising out of your use of the website or your breach of these Terms and Conditions.

17. Dispute Resolution

If a dispute arises between you and MorningStar, we encourage you to contact our customer service team. Any dispute shall be resolved through mutual negotiation in good faith. If negotiation fails, disputes shall be subject to the jurisdiction of the courts in Kozhikode, Kerala, India.

18. Grievance Redressal

We take all customer grievances and complaints seriously. Any complaints will be acknowledged within 48 hours, and we are committed to resolving issues quickly and fairly. Contact us directly at:

19. Entire Agreement

These Terms and Conditions, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you andMorningStar regarding the use of this website and supersede all prior and contemporaneous agreements, understandings, and negotiations, whether written or oral.

20. Severability

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

21. Contact Information

If you have any questions about these Terms and Conditions, please contact us: